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FAQFrequently Asked Questions!

Welcome to the Mr. Fridge FAQ page! Here, we’ve gathered answers to the most frequently asked questions about our products, services, and company. Whether you’re interested in our refrigerator models, need help with troubleshooting, or want more details about our delivery and installation processes, you’ll find everything you need right here. If your question isn’t covered, don’t hesitate to contact our customer support team for personalized assistance. We’re here to ensure you have the best experience with Mr. Fridge in Vancouver, BC.

1
How much will it cost?

We are unable to provide an exact cost without assessing the issue first, as necessary repairs and potential part replacements can impact the overall price. However, we charge a $99.99 diagnostic fee (which is waived if you approve the estimate) to help us determine the extent of the problem and give you a clear, transparent estimate.

The typical cost for Dishwasher, Washer, and Dryer repairs ranges from $200 to $350, depending on the complexity and parts required. The typical cost for Refrigerator repairs ranges from $250 to $400, with Compressor and sealed system repairs starting at $700 and up.

Note: Jobs over $500 will require the customer to sign an electronic estimate approval.

2
Does Mr. Fridge offer same-day service?

Yes, Mr. Fridge offers same-day service depending on availability. If same-day service isn’t possible, we can usually schedule an appointment for the next day. Our goal is to resolve your refrigerator issues as quickly as possible to minimize any inconvenience. Please contact our customer service team to check availability and book your service appointment in Vancouver, BC.

3
Does Mr. Fridge offer warranty?

Yes, Mr. Fridge offers a 90-day warranty on all our services. If you’re not satisfied with our work, simply give us a call, and we will do our best to make it right. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our services in Vancouver, BC.

4
What areas does Mr. Fridge serve?

We proudly serve the entire Vancouver, BC area, extending from Burnaby to North Vancouver and beyond. Our service areas include the following cities: Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, Delta, New Westminster, Langley, and Maple Ridge. If you’re located in or near these areas and need our services, please contact us to confirm if we can assist you.

5
How can I schedule a service appointment?

Scheduling a service appointment is quick and easy! You can call us between 8:00 AM and 6:00 PM, or simply use our convenient online booking system. Just click here to fill out the appointment request form, and you’ll receive a text message confirming all the details, including the arrival window. We look forward to assisting you in Vancouver, BC!

6
Do you offer maintenance services?

Yes, we provide routine maintenance services to ensure your refrigerator operates smoothly and efficiently. Regular maintenance helps prevent costly repairs down the road and keeps your appliance in top condition.

7
What should I do if my refrigerator is not cooling properly?

If your refrigerator isn’t cooling properly, we suggest checking the thermostat settings, ensuring the vents are clear, and cleaning the condenser coils. If the issue continues, please contact us for a professional diagnosis and repair in Vancouver, BC.

8
Are your technicians certified?

Yes, all our technicians are certified and have extensive experience in refrigerator repair and maintenance in Vancouver, BC.

9
What types of refrigerators do you service?

We are equipped to service refrigerators of all sizes, types, and brands at both residential and commercial properties in Vancouver, BC.

10
How quickly can you respond to a refrigerator repair request?

We respond quickly to fridge repair requests and typically offer same-day or next-day repairs. We also have an emergency repair list, though it is subject to availability.

11
What brands of refrigerators do you work with?

We take pride in working with a wide range of refrigerator brands, including LG, Samsung, Whirlpool, Frigidaire, GE, and many others available in the market.

12
What areas do you serve in Vancouver, BC?

We provide services to customers throughout the Vancouver, BC area, including neighborhoods and towns within a 30-mile radius of the city.

13
What are common signs that my reach-in freezer needs repair?

Common signs that your reach-in freezer may need repair include unusual noises, frost buildup, water leaks, or temperature fluctuations.

14
What types of commercial refrigeration systems do you service?

We are equipped to service a variety of commercial refrigeration systems, including ice machines, walk-in coolers, freezers, reach-ins, display cases, and more.

Don't hesitate to give us a call! (604) 757-0367

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