This Privacy Policy explains how your personal information is collected, used, and shared when you visit https://mrfridge.ca/ (the “Site”) in accordance with the privacy laws of Canada and British Columbia.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”
We collect Device Information through the following technologies:
•Cookies: Data files placed on your device, often including an anonymous unique identifier. For more details on cookies and how to disable them, visit www.allaboutcookies.org.
•Log Files: Track actions occurring on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
•Web Beacons, Tags, and Pixels: Electronic files used to record information about your interactions with the Site.
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Contact Information.
How We Use Your Personal Information
We use the Contact Information we collect to fulfill requests made through the Site, including processing payments, providing invoices, and sending order confirmations. Additionally, we use this Order Information to:
•Communicate with you;
•Screen for potential risk or fraud;
•Provide you with information or advertising regarding our products or services, in line with the preferences you’ve shared with us.
We use the Device Information to help screen for potential risks and fraud (in particular, your IP address), and to improve and optimize the Site (e.g., by generating analytics about how customers browse and interact with the Site and evaluating the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here.
You can opt out of Google Analytics here.
We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Behavioral Advertising
As outlined above, we use your Personal Information to provide you with targeted advertisements or marketing communications. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at NAI.
You can opt out of targeted advertising by using the links below:
•Facebook: https://www.facebook.com/settings/?tab=ads
•Google: https://www.google.com/settings/ads/anonymous
•Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services through the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note, we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you, and to request that we correct, update, or delete it. If you wish to exercise this right, please contact us at 911@mrfridge.ca.
If you are a European resident, please note that we process your information to fulfill contracts we might have with you (such as processing an order through the Site) or to pursue our legitimate business interests as outlined above. Your information may also be transferred outside of Europe, including to Canada and the United States.
Text Consent
SMS Messaging Consent
By submitting the booking form on our website https://mrfridge.ca/appointment, you consent to receive SMS messages related to your service appointments, including confirmations, reminders, and updates.
What You Agree to By Opting In:
•Nature of Text Messages: You agree to receive automated and personalized SMS messages regarding your service bookings and updates from Mr. Fridge.
•Voluntary Participation: Your participation is voluntary, and you can opt out by replying ‘STOP’ to any message.
•Frequency of Messages: The number of text messages you receive depends on your interactions with our services.
•No Additional Charge: While Mr. Fridge does not charge for text messages, message and data rates may apply according to your mobile carrier.
•Privacy: Your phone number will only be used for the purposes outlined here. For more information, refer to our full Privacy Policy.
By providing your phone number and submitting the booking form, you confirm that you are the account holder or have permission from the account holder to enter into this agreement. You understand that text messages are transmitted unencrypted and may be read by others if your mobile device is accessible.
Data Retention
We retain your contact information for our records unless you request that it be deleted.
Your Information
We do not sell your information to third parties.
Contact Us
For more information about our privacy practices, questions, or if you would like to file a complaint, please contact us via email at 911@mrfridge.ca.